Our Privacy Policy

Last updated July 7, 2023

Welcome. This Privacy Policy explains how Ross-Simons collects, uses, and shares information that relates to an identified or identifiable individual or household (“Personal Information”) and what the individual’s rights are with respect to that Information. This Privacy Policy applies to all Ross-Simons brands and to all customers who visit our physical stores, shop through our catalogs, or visit our websites, including www.Ross-Simons.com and www.RSPure.com.

Please read this Privacy Policy carefully. If you do not agree to our practices, please do not use our websites or provide information to us through any other channel. By continuing to use our websites or other services, you consent to the privacy practices described in this Policy and you agree that we may collect, use, and share your Personal Information in the ways described.

California residents have special privacy rights under California law. California residents click here for more information about your privacy rights.

Our Privacy Policy may be updated periodically. The current Privacy Policy is always available on our websites and the date on which the Policy was last updated (the “Revision Date”) is always shown at the top of the Privacy Policy.

Categories of Personal Information We Collect

The Personal Information we may collect includes:

  • Identifiers, such as your name, address, email address, phone number, or driver's license number
  • Financial account information, such as a signature, credit card number, or debit card number
  • Age, gender or gender identity, marital status, religion, or other protected characteristics
  • Visual information, such as images captured on cameras in our stores (we use these images to identify you only for security, anti-theft, or law enforcement purposes)
  • Commercial information, such as history of products purchased or considered
  • Internet or other electronic network activity information, such as website pages you visit, browsing history, and information regarding your interaction with advertisements and other features on our websites
  • Inferences drawn from the information described above to create a customer profile about you

Sources of Personal Information

We collect the information described above from the following types of sources: advertising networks, social networks, data brokers, data analytics providers, and directly from you.

Purposes for Which We Use Your Personal Information

We use your Personal Information to provide services to you and to operate, develop, and improve our business and the products and services we offer to our customers. For example, we use your information:

  • To take and handle orders, deliver products and services, process payments, and communicate with you about your orders
  • We do not share your credit card information with anyone other than the banks and processors required to process your transaction.
  • To personalize your experience with us
  • To deliver marketing and promotional communications that we believe may be of interest to you, including ads or offers tailored to you
  • To enable a third party to provide financing on qualifying purchases. Any such financing would be subject to credit approval and to the lender’s terms and conditions.
  • To detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity
  • For our business purposes, such as risk control, data analysis, audits, developing new products and services, debugging and enhancing our websites, improving the products and services we provide to you, and identifying usage trends and determining the effectiveness of our promotional campaigns.
    • We currently contract with online partners to help manage and optimize our Internet business and communications. We use the services of third parties to help us measure the effectiveness of our advertising and how visitors use our site. To do this, we use our own Javascript and cookies as well as those provided by the third parties. You have the right to decline our cookies and turn off JavaScript via your browser. If you decline the use of cookies or JavaScript, you may not be able to use certain features on our websites.

We may also share your Personal Information with our affiliates and marketing partners for their own advertising or commercial purposes.

    • If you prefer that we do not share your Personal Information with our affiliates and marketing partners, please contact Customer Service.

Marketing Activities

We contract with third-party service providers to serve ads on our behalf on our websites and across the Internet, as well as to send catalogs and other marketing materials to our customers whom we think may be interested in our products and services. The third parties may collect information about your visits to our websites and your interaction with our products and services. The third parties may also use information about your visits to this and other websites to target advertisements for goods and services. These targeted advertisements may appear on our site or on other sites that you visit. The third parties may also use the information that they collect from other sources for purposes of determining whether you might be interested in receiving a catalog or an email. Information is collected through the use of a cookie, pixel tag, or other proprietary software placed on your device, which are the industry standard technologies used by most major websites. If you do not wish for cookies or pixel tags to be placed on your computer, most commercially available web browsers permit you to set your preferences. By declining the use of cookies, pixels, or JavaScript, you may not be able to use certain features on our websites.

If you give us your email address, postal address, or telephone number, you are authorizing us to use that information to communicate with you regarding the status of any pending order as well as for marketing purposes. You can revoke your authorization at any time, or customize how we reach you, by contacting us at the phone number or mailing address listed under “RS Pure Contact Information,” below. When you contact us, please provide us with your exact name, address, and phone number. You can also unsubscribe from future promotional emails by using the unsubscribe link that is included in each promotional email.

Mail Preferences

To ensure that you receive only the catalogs you enjoy, please call or write us if (1) your address has changed, (2) you want to receive Ross-Simons catalogs but do not want us to share your name with other companies, (3) you receive duplicate catalogs, or (4) you no longer wish to receive Ross-Simons catalogs. Please use the phone number or mailing address under “Ross-Simons Contact Information” and be sure to include your full name, address, and ID# as printed on the back cover of your catalog.

Please note: our mail files are prepared two months in advance of a mailing date, so it may take up to eight weeks to stop receiving catalogs.

You can also stop catalogs from us or others by writing to:

Direct Marketing Association
Mail Preference Service
P.O. Box 9008
Farmingdale, NY 11735-9008

RS Pure Contact Information

To reach us for any of the purposes described in this Privacy Policy or to edit, update, correct, or delete your Personal Information, please: